Must Be Right Policy
We are proud to say that Critelli’s must be right policy is what sets us apart from other furniture stores. Critelli’s fine furniture prides ourselves on providing the highest level of service to all of our customers. Whether you would like a one of a kind piece custom ordered for you, or have fallen in love with a furniture collection displayed in our store… we are more then happy to accommodate your needs and plans.
We also understand that even the best thought out plans can go awry. Our Must Be Right Policy is our promise to you that your complete experience will meet Critelli’s highest standards for quality and service. It all begins with the initial visit to our St Catharines, Niagara, showroom where a knowledgeable member of our design team will spend the time with you to make sure that you are completely satisfied with your selection. When your brand new furniture is delivered to your home by our courteous delivery staff with our white glove delivery service we know you will be satisfied.
In a world where in home visits are becoming increasingly scarce, a member of Critelli’s design team will be happy to come to your home and provide their years of expertise to ensure that you have the furniture of your dreams. We assure you that everything must be right, or we will make it right. For three generations Critelli’s has been proud to provide only the finest, highest quality furniture for our customers. Feel free to take a look at some of our satisfied customer testimonials here.
This is another example of how Critelli’s over our 99 year history, has and will continue to work to offer exemplary customer service along with the finest furniture that the world has to offer.