Testimonials


  • We recently purchased a custom made dining room set and we love it. Marilyn from Critelli Furniture in St. Catharines came to our home to help us with design and colour ideas. We took Marilyn’s suggestions and we couldn’t be happier!  Denise

  • Many thanks to Critelli’s and Michael for the expert guidance we received during the design of our rooms. We’re impressed by the attention to detail and commitment to quality and service that was shown by all. Michael’s’ design expertise has resulted in rooms that are very comfortable and a pleasure to share with family and friends. The quality of furnishings is exceptional. -Brent and Louise Rolf

  • The quality of the furniture we ordered is exceptional, and we we’re very happy with the attention we received in the store. The delivery service was fantastic. We are very pleased with everything and will be back to see you again. -Dr. and Mrs. Trevor Bon, Thunder Bay, Ontario

  • As the interior designer at Neptunus Yacht, I have appreciated the quality service and products from Critielli’s and Transitions. Our clients demand the very best. Congratulations on your 90th year! -Kelly Jackson-Sorge, Neptunus Yachts St. Catharines, Ontario

  • We could not have been more pleased with the exceptional service offered by the Critelli family. The incredible selection of designer furniture, immediate delivery and the competitive pricing puts Critelli’s way ahead of the competition. We love doing business with you. The competent, well informed designers make the entire experience a joy. Congratulations on your anniversary. Looking forward to many more years of your continued success! -Linda and Jim Culligan, Williamsville, NY

  • We appreciated the undivided, personal attention, thus we were able to find exactly what suited our lifestyle. -Chip and Helen Holton, Dundas, Ontario

  • Dear Mr. Critelli

I want to commend you and your staff. I have never had better service in my life from a furniture store. Incredible job from the delivery staff as well , they were careful, friendly and incredibly knowledgeable. They were kind enough to put felt pads on every single chair, protecting our new hard wood floor and even cleaned underneath of our new glass top dining table… great job Scott and Rob! We will definitely be back!!

Angela & Dave in Toronto


  • Our first trip Critelli’s exceeded all of our expectations. The shopping experience was great because the staff took the time to explain and co-ordinate fabrics. The staff has great product knowledge. We were treated with great respect by the courteous delivery staff. -Karen and Dr. Gordon Tussing, Synder, NY

  • I’m proud to have a furniture piece from Critelli’s. -Steven and Maria Pearson, Stoney Creek, Ontario

  • We received top notch service from Critelli’s – more than one would expect from a store. One of the designers came to our home to assist with selection and scale, which was great. The delivery guys were wonderful too. -Steve and Sarvy Emo Oakville, Ontario

  • When it comes to important furniture purchases we put our trust in Critelli’s. They’re in a class by themselves. We were very impressed by the outstanding treatment we got, and the prices are an exceptional value. At Critelli’s everything is from the best furniture makers in North America. -Terry and Leona Kelly, Vineland, Ontario

  • We are very satisfied and love everything we have from Critelli’s. They have an excellent service. We are always sending people over. We recommend you to everybody. We love you. -Michael and Susan Pell, Niagara Falls, NY

  • The shopping experience at Critelli’s, from the design, service and quality of the furniture, is what we consider the best of the best. -Tom and Karen Herweck, St. Catharines, Ontario

  • I have made numerous visits to Critelli’s and I have every time been very pleased with the service I received and the purchases I made. Thank you. -Cathy Belyea, New Brunswick

  • We love our redecorated family room. Thanks in large part to Critelli’s designer. After coming to our house she helped us to select fine furniture, paint colour, and accessories to achieve a room we love. -Sandy and Bob McLaughlin, St. Catharines, Ontario

  • My dream was to have the AM Buffalo set look as polished as the network shows around us. Critelli’s exceeded my expectations… we look better! -Linda Pellegrino

  • After listening to our concept and visiting our home, Critelli’s was able to give up a finished package – colours, fabrics, lamps, furniture, rugs, that blended perfectly with our home. We’re thrilled with the final results! -Pat and Bill Chivers Niagara Falls, Ontario

  • We found excellent service and quality service at Critelli’s. After taking the time to comparison shop, we felt that Critelli’s offered excellent quality furniture, and especially found the service friendly, reliable and most helpful. -Joan and Drew Mudge, Carlisle, Ontario

  • Thanks for encouraging us to purchase Critelli quality furniture. We are so pleased with our decision. Special thanks to Joe, Brian, Rob and the delivery team! -Mary and Ian Forbes, Grimsby, Ontario

  • We are very happy with the furniture and the way our room looks, and your delivery guys were great. -Marlene and Tim Verhey, Ancaster, Ontario

  • We needed to furnish a second home in Niagara-on-the-Lake. With the wonderful selection of quality furniture, and the expert help from the design staff at Critelli’s, we were able to coordinate the house and furniture beautifully. We were so pleased that we have since purchased furniture for our U.S. furniture as well. -Lynn and John Wills, Northville, Michigan

  • The Critelli family and staff of “Transitions” knew immediately and exactly what we were hoping to achieve. They dedicated a great deal of time, effort, expertise and ultimately the “look” we has in mind…all within the budget and timeframes which they promised. “Transitions” is the perfect place to shop for those who have downsized their homes. We will continue to be loyal customers. -Dr. and Mrs. John Palmer

  • We are very happy with our purchases. It was a positive experience to shop at Critelli’s. We were very pleased. -Barbara and Lee Daws, Ottawa, Ontario

  • Shopping at Critelli’s was a great experience. We had been searching for a dining room for three years. We were very impressed with Critelli’s selection, quality and service. For our next furniture purchase we will make Critelli’s our first stop. -Keith and Nicole Bernard, Orchard Park, NY

  • As a new client at Critelli’s, I was overwhelmed with the beautiful showrooms and many choices. The design team helped integrate the pieces that I already own, with the new pieces I had just purchased. Thanks, again. -Paula Cleveland, Port Colborne, Ontario

  • … the store was lovely and offered the best prices we had found. We frequent Critelli’s whenever we can. -Laurie and Glenn Peterson, Toronto, Ontario

“How lucky we are to work in an industry with such wonderful clients